EVALUATING THE RELATIONSHIP BETWEEN TRANSFORMATIONAL LEADERSHIP AND PATIENT SAFETY AT A PUBLIC SECTOR DENTAL HOSPITAL IN KARACHI, PAKISTAN: A CROSS-SECTIONAL STUDY
DOI:
https://doi.org/10.52764/jms.25.33.4.6Keywords:
Organizational Culture; Leadership; Patient Safety; Patient Satisfaction; Motivation.Abstract
Objectives:
The goal is to identify the key attributes of transformational leadership and explore their connection to patient safety practices as well as the overall performance of dental staff in public sector hospitals in Karachi. Specifically, it aims to assess the relationship between transformational leadership styles and patient safety practices in dental work environments.
Materials and Methods:
A cross-sectional study was carried out between October and November 2024 at SIOHS, JSMU, after IRB approval. A sample size of 137 participants was determined, including 3rd and 4th-year BDS students, house officers, and postgraduate trainees. Convenience sampling was employed. Two close-ended questionnaires were used for data collection after obtaining consent.
Results:
The final sample included 137 participants, mostly female, aged 21 to 55. Participants consisted of clinical faculty, house officers, resident physicians, and BDS students, most with 1–2 years of experience. Charisma received the highest ratings as a leadership attribute (Mean score=11.95), while Delegation showed the greatest variability (SD=2.63). Responses to the APSQ III patient safety scale generally indicated agreement, although items Q11, Q12, Q13, Q15, Q16, Q17, and Q25 had higher disagreement rates. Pearson’s correlation analysis found a significant positive correlation between the Transactional attribute and Error Inevitability (p < 0.05) and a significant negative correlation between Vision and Error Reporting Confidence (p < 0.001).
Conclusion:
A strong patient safety culture develops with transformational leadership, which enhances service quality and decreases preventable errors.
Keywords: Organizational Culture; Leadership; Patient Safety; Patient Satisfaction; Motivation.
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Copyright (c) 2025 Hina Shah, Izma Arif Muqri, Irfa Urooj, Fatima Muhammad Ali, Hamna Haqqani, Mahnoor fatima
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